Need Help?

Contact us on 01286 671153. Our friendly team is available to chat and answer any questions you might have about GISDA's services. During the call, we'll work with you to complete an assessment form together. This helps us understand the young person's background, situation, and needs better. All information will be treated confidentially.

Next, the completed form will be submitted through the Single Point of Access (SPOA) system. This central system is used across North Wales to connect people with the right services. The SPOA team will then forward the form to Gwynedd Council for a full assessment.

The young person's situation will then be assessed and the most suitable course of action will be decided. This might involve referring them to GISDA or, in some instances, other support services. If it is determined GISDA is the right fit for the young person in need, we will then be in touch to discuss the next steps and how GISDA can help.

If the young person is eligible to receive support, they will be placed on GISDA's waiting list until they are allocated a key worker. It is difficult to estimate how long someone will be waiting for support. In the meantime, the referrals officer will refer the young person to other related agencies and explore alternative options for support.

We understand that reaching out for help can be a big step, but we're here to make the process as simple and straightforward as possible. If you have any questions about the referral process or GISDA's services, please don't hesitate to contact us on 01286 671153 or gisda@gisda.co.uk.

Get advice about your situation from your local authority’s homelessness department. All council homelessness departments will be able to give you advice about your situation or refer you to a specialist agency that can help. Most homelessness departments will also have a Homelessness Prevention Officer who can help you. In Gwynedd, GISDA offers support to young homeless people between the ages of 16-25 years old.

You may be entitled to housing and/or support through your council’s housing department. If you are classed as ‘in priority need’, the council has a duty to accommodate you.

In Wales, those classed as a ‘priority’ are:

• Pregnant women
• Those with children who are financially dependent on them
• Those who require special help because they are old, disabled, or for other reasons
• 16 and 17 year olds
• Anyone aged 18, 19 or 20 who are at risk of sexual or financial exploitation
• Anyone aged 18, 19 or 20 who has been privately fostered, lived in a children’s home or been in the care of a local authority, health authority or voluntary organisation
• Anyone who has been subject to domestic violence or is at risk of domestic violence if they were to return home
• Former members of the Armed Forces who have become homeless since leaving the forces
• Ex-prisoners who have become homeless since leaving and who have a connection to the area

It is important to think carefully before deciding to leave your current place of residence. Remember – if you become homeless through your own fault you may not be entitled to any assistance from the council.

What age groups are eligible to receive support from GISDA?

GISDA offers support and accommodation to young people between the ages of 16-25 years old.

Do you have accommodation for couples?

Yes, we have accommodation for 4 families in the following areas: Caernarfon, Llanrug, Felinheli, Blaenau Ffestiniog

What can I expect from GISDA?

We provide supported housing and assign a key worker to each young person. The key worker will work with the young person to identify desired outcomes and develop a support plan to help them reach those outcomes. All of our service users are also offered the opportunity to participate in workshops, activities, training, and much more.